Learner Guide-BSBINS515 Participate in archiving activities PUA Core units BSBINS301 Develop and

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSACC601 Prepare and administer tax documentation for legal entities FNSACC512 Prepare tax documentation for individuals * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and maintain safety shutdown systems on diesel engine systems RIIDES307D Test

Units of competency BSBTEC402 Design and produce complex spreadsheets BSBTEC401 Design and produce complex text documents BSBTEC403 Apply digital solutions to work processes BSBTEC404 Use digital technologies to collaborate in a work environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and test enterprise communication solutions ICTNWK540 Design

Learner Guide-BSBINS515 Participate in archiving activities PUA Core units BSBINS301 Develop andOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce