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Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
assemble and dismantle utilities industry components UEECD0027 Participate in development and follow a personal competency development plan UEECD0051 Use drawings
Core units TLIF0080 Implement and monitor the safety duties of transport activities (Chain of Responsibility) TLIP0010 Monitor a supply chain operation Elective units TLIF0006 Administer a fatigue risk management system TLIA0031 Organise transport of freight or goods TLIE0008 Calculate mass
HLTAAP002 Confirm physical health status
SCORM Compliant Package-CPCSFS5014 Conduct annual fire systems inspections AHC Units of competency SIRXMKT002 Use* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.
US$ 95.00
US$ 105.00
US$ 20.00
US$ 32.95
US$ 160.00
US$ 34.00
