Unit Knowledge Guide-BSBCUE205 Prepare for work in a customer engagement environment HLT Core units BSBWHS201 Contribute to

Core units BSBWHS201 Contribute to health and safety of self and others CUAACD101 Use basic drawing techniques CUAPPR101 Use ideas and techniques to develop creative work Elective Units BSBCMM101 Apply basic communication skills BSBCRT101 Apply critical thinking techniques BSBITU101 Operate a personal computer * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSSUP412 Determine impact of social security entitlements on retirement income FNSSUP410 Establish and administer retirement income streams FNSSUP414 Develop and apply knowledge of aged care FNSSUP409 Provide specialist retirement income stream information to clients FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients FNSSUP411 Terminate retirement income streams If you require RPL Kits with comprehensive benchmarking

Units of competency ICTBWN308 Work safely on live optical fibre installations ICTTEN310 Remove and replace electronic circuit boards in carrier equipment ICTWHS204 Follow work health and safety and environmental policy and procedures ICTCBL322 Install

trainers and assessors and industry experts

ethics and privacy in ICT environments ICTSAD609 Plan and monitor business analysis activities in an ICT environment Elective units ICTICT530 Design user experience solutions ICTPRG535 Build advanced user interfaces ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry ICTNWK612 Plan and manage troubleshooting advanced integrated IP networks ICTPMG613 Manage ICT project planning ICTPRG537 Implement security for applications ICTPRG547 Apply advanced programming skills in another language ICTTEN615 Manage network traffic ICTTEN622 Produce ICT network architecture designs ICTSAD612 Implement and maintain uses of containerisation If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-BSBCUE205 Prepare for work in a customer engagement environment HLT Core units BSBWHS201 Contribute toOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner